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DELIVERY

Usually 24 – 48 hour delivery available for orders processed before 3pm. We will process orders as they come through and will arrange pick-up by courier straight away. 

 

REFUNDS

Goods must be returned by courier at your expense. We reserve the right to refuse to exchange or refund items that are not returned within 14 days of delivery.

In order to qualify for our refunds policy, all Items must be in a re-saleable condition i.e. undamaged, in their original and undamaged packaging, with all original labels attached.

We reserve the right to refuse to refund items that are returned that are not in re-saleable condition. Goods returned in an unsatisfactory and not in a re-saleable condition may be returned to you at your expense.

Goods must be returned with your original invoice and be in the condition that they were purchased.

Our refunds policy is in addition to your statutory rights.

 

Statutory Rights

Because you are a consumer, we are under a legal duty to supply goods that are in conformity with this contract. As a consumer, you have legal rights in relation to the goods that are faulty or not as described. These legal rights are not affected by your right of return and refund in this consumer right of return and refund policy pursuant to the Regulations or anything else in these Terms. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.